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Booking Terms & Conditions


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Terms & Conditions

Bucket List Events (BLE) is a Kentucky-based LLC. This entity will be referred to in these Terms and Conditions
as BLE. BLE is a leading provider of tour & experience packages and is not affiliated with any of the sports or
entertainment properties, the sports and entertainment events themselves or any of the event venues. We
are an independent sports and entertainment tour operator that specializes in providing sports and
entertainment travel packages to high demand events worldwide. Any use of trademarked terms on any
pages of our website is used solely for descriptive purposes. I understand the Terms and Conditions set forth.

Please read these terms and conditions carefully. By purchasing a travel package, you agree that you have
read, understood, and accepted the below terms and conditions. Travel packages are not exchangeable,
nor are they refundable.

1. Prices
Travel package prices are per person, based on two persons sharing a double room. A limited number of
single rooms might be available upon payment of a single room charge (approximately 50% extra
surcharge). Triple and Quad rates available upon request and are always subject to availability. All rates
are in U.S. dollars and are not guaranteed until booked. Prices are always subject to change. All Clients
accept that prices on packages as well as tickets/hotels are marked up and may be more than face value,
and are subject to change until booked.

2. ExchangeRate
For payments made in currency other than USD, the bank exchange rate for the date of payment is used
and nominal banking fees incurred.

3. Package Inclusions
Package inclusions are complementary unless otherwise noted and purchased separately. If any member
of the group misses a meal, tour, happy hour, party, transfer, or other inclusion, BLE is not responsible. If
you do not utilize these complimentary inclusions BLE is not responsible for providing a refund. Tour

  • Accommodations: BLE reserves the right to substitute accommodations of similar or higher quality
    for any program in this promotion.
  • Hotel: Standard category unless otherwise noted. South American, Asian and European hotel ratings
    vary greatly from American standards.
  • Meals: Breakfast daily, except where otherwise noted.
  • Project Manager and Hospitality Team: Hotel program is staffed with various project managers
    and staff who will serve you in all matters pertaining to the program operation.

4. Package Exclusions
Unless noted, packages do not include meals (lunch and dinners), items of personal nature including
drinks and other incidental charges, accident and baggage insurance and any item not specifically
listed as included. Packages do not include airfare nor do they all include event tickets (unless noted in
your package).

5. Accommodations
While we strive to make arrangements at hotels with similar standards to those in the United
States, please be aware that each country has its own hotel standards, which may be beyond the control
of BLE. In lesser developed countries, the surroundings may not be comparable to Western Standard
rooms, and hotel amenities may be fewer (for example, there might not be extra amenities such as a hair
dryer). In South America and Europe, rooms often tend to be smaller and a double/queen sized bed
may be two twin beds pushed together. If an extra bed is added to accommodate the number of guests
this extra bed might be a cot or rollaway bed.

6. Check-in/Check-out and incidentals
Hotels require that you supply your credit card information at check-in for ancillary charges. BLE pays for
room and tax, but is not responsible for incidentals that guests incur. Check-out times are strictly
enforced by the hotels, especially during high demand events. You are required to check-out no later
than the required check-out time assigned by each hotel. You understand that If you fail to check-out by
the hotel’s check out time, that this will result in an additional charge for an extra night and/or your
personal belongings may be removed from your room without notice.

7. Tickets
All ticket purchases from BLE are final, and there can be no refunds, cancellations, or exchanges once
a purchase has been made.

8. Disabled Program Participants
Any disability requiring special attention must be reported to BLE at the time of booking. BLE will make
reasonable efforts to accommodate the needs of disabled participants, but is not responsible for denial of
service by carriers, hotels, restaurants, or other suppliers. Motor coaches are not equipped with
wheelchair ramps. We cannot give individual assistance for walking, dining, getting on/off transportation
vehicles, or other needs. A qualified companion must accompany program participants needing

9. Cancellations
9.1 Upon purchase, you acknowledge and accept that any payment made to BLE is non-refundable unless
previously agreed upon in writing. You accept that all money paid to the BLE will be forfeited, and
that you will not make claims to payment already submitted in the event of your cancellation. Your
purchase and any Travel Package canceled before set deadlines will incur an 8% cancellation fee of
the total invoiced total. Certain events will allow a cancellation after such a set deadline for a short
period of time, but will incur a 25% cancellation fee of the total invoice totaled. This must be agreed upon
in writing with your Account Manager prior to booking. Under no circumstances will refunds and/or
cancellations be accepted after these dates. At that time, ALL SALES ARE FINAL & NO REFUNDS, 

Refunds will be issued on the calendar month after the Closing of the event, unless otherwise noted by a
BLE representative.

9.2 Athletes’ Friends and Family Guarantee Cancellation: Since 2004, we have worked very closely with
Friends and Family of Athletes competing in the Summer and/or Winter Games. We understand National
Teams are chosen closer to the start of the Games last minute travel plans can be hard to secure. You can
book now with Bucket List Events to take advantage of low pricing and availability and you can have the
peace of mind that you will be able to cancel if for some reason your athlete doesn’t make the team. You
will receive a full refund minus an 8% administrative fee if you need to cancel for that reason.
Refunds will be issued the month after the closing of the event.

9.3 Force Majeure -­­ No party shall be liable for any failure to perform its obligations where such failure
is as a result of acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster),
war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion,
revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization,
government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of
electricity, and no other party will have a right to terminate this agreement in such circumstances. You
(the purchaser) will be refunded your payments minus administrative and handling expenses, which shall
not exceed 25% of the total fee of the travel package.

10. TravelDocuments
10.1 Passports -­­ A valid passport is required for all travelers. It should be valid six months after the return
to the U.S. It is your responsibility to have proper documents before entering the country.

10.2 Visa — US citizens must have a visa upon entering several countries (South America, Russia, etc.). BLE
does not assist with obtaining VISA Documents. All travelers should review the visa requirements for their
country. For consultation please call a Visa service company directly. We have partnered with CIBT, an
international service provider for Visas and Passports. You may contact CIBT directly, at 800-577-2428 or
by visiting http://cibtvisas.com/.

It is your responsibility to have proper visa documents before entering the country.

11. Trip and Travel Insurance
BLE is not responsible for cancellations, liable for loss, damage, theft of luggage and/or personal
belongings, or for personal injury, accidents and/or illness. For your protection, it is important that you
have, or purchase insurance to cover these possibilities. We highly recommend that every traveler have
travel insurance.

BLE recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

For more information on the available plans or to enroll, click on the link below or contact Travelex Insurance Services at 800-228-9792 and reference location number 43-0473.

We have been working closely with Travelex Insurance, which provides specific insurance
in accordance to your travel plans. Get a quick free quote and see what they have to offer by
going to the following link:

12. Risks
12.1 You are responsible for your own property, and you will not hold BLE responsible for any losses or
12.2 To the extent permitted by the law, you release BLE (including their directors, officers, employees,
consultants, contractors, agents and volunteers) from any liability for any damage, loss, liability or injury
you may suffer in relation to your participation in the Tour or Travel Package. You accept responsibility
for your own actions.
12.3 You acknowledge that you are responsible for your own safety and for the safety of any children
accompanying you. You understand that foreign countries may be unfamiliar to you, so we encourage you
to be careful at all times.
12.4 You agree to compensate BLE for any damage, loss, liability or injury BLT or anyone else may suffer
as a result of your willful, reckless or negligent acts or omissions at a venue.

13. General
13.1 BLE may choose not to enforce some of above mentioned terms in some cases. That does not mean
that BLE is prevented from enforcing some or all of them as it sees fit.
13.2 BLE is not affiliated with any official box office that would be considered an official sponsor. BLE is
one of the world’s most trusted independent agenciesspecializing in global cultural and sporting events.
13.3 BLE isin no way involved or affiliated with FIFA, the U.S. Olympic Committee or the International
Olympic Committee. We do not offer official hospitality or toursto the Olympic Games or World Cup.
13.4 If any of the remaining terms cannot be enforced, the remaining terms will survive.
13.5 You recognize that by agreeing to these Terms and Conditions and/or by purchasing one of our travel
packages or additionalservice you are signing a binding contract.
13.6 BLE will provide you with a full service travel package, that includes, but is not limited to,
accommodation, ground airport transfers, sights, excursions, some meals/drinks, on-site staff, etc.
BLE will not provide meals or any other extrasthat are not explicitly included in their promotion of each
13.7 By purchasing and participating in this Tour or Travel Package you are hereby giving BLE the right to
use your photos/likeliness in the promotion and advertising of future TOUR packages. BLE must request
the specific right to use your name.
13.8 Program Participation: BLE reserves the right to accept or reject any person as a program participant
and to expel anyone whose conduct is deemed inappropriate.
13.9 BLE reserves the right to cancel any package or extension in this program, in which case all monies
received by BLE from program participants shall be refunded in full within 30 days. BLE’s liability is limited
to refunds of payments received.

14. Protection of Personal Data
BLE binds itself to keep all personal data of applicants confidential. Applicants’ personal details will
be processed only by BLE and our participating bank(s).

14.1 Personal Information – BLE will not collect any personal information (PI) unless you provide it to us
voluntarily. You will be asked to provide PI if you wish to use certain pages of our site, indicatively but not
limited to the pages described below.

15. Contact Information
If you have any questions regarding this policy, please contact one of our representatives at:
Bucket List Events

Bucket List Events
6 Heatherbloom Lane

Austin, TX 78738

(512) 377-1670

Toll Free:

(512) 857-8791

[email protected]




G'day from Sydney! - Bucket List Events looked after my family for Comic-Con San Diego last year and it was fantastic - many thanks!

Henry S.

Thank you, Bucket List Events. Y’all were awesome and over the top, we can’t thank you enough!

Ryan S.

Our experience with Bucket List Events was all we hoped for, and the running with the bulls amazing. Pamplona is a fun town food and lodging excellent. Toby and the bucket list team were on top of everything and very knowledgeable. Amazing trip!!!

Gordon Z, 2017 Pamplona Client

Our group of 12 people enjoyed a wonderful trip to Oktoberfest in Munich thanks to Bucket List Events! All of the arrangements were wonderful, including the Beer Tent Reservations, the hotel, the supplemental tours and even the welcome dinner on the Festival Grounds. It was the trip we had all hoped for. Our thanks go to the entire Bucket List Events Team!!

Joseph B, Travel Agent

We booked a trip with Bucket List Events to Run With the Bulls in 2017. It was the best decision we could have made. Our experience doing the event and being guided by Toby and his team was amazing. They put together a first-rate package that was flawless. They were knowledgeable, accommodating and very friendly. We bonded right away and the fun began! They showed us the town, arranged great meals, and were available whenever we needed them. They were never without ideas and suggestions and took charge to be sure we all had a good time. Our group of ten highly recommends Bucket List Events for the chance to Run With The Bulls!

Brett and Liz K, 2017 Pamplona Clients

We loved Munich, and Oktoberfest! Bucket List Events put together a real fun itinerary of events, and we would love to join you again in the future.

Cory S, 2016 Oktoberfest Client

We booked our trip through Bucket list Events for the 2016 Olympics to Brazil.  Bucket list Events, you are FABULOUS!  Thanks so much to you all!

Vernette J, 2016 Rio Client

Words cannot express what an amazing experience Bucket List Events can provide. Absolutely everything from the communication prior to arrival, up until the end of our stay was absolutely fantastic. The only negative we had for our experience, was that it had to come to an end! I would have absolutely no hesitation to use them again!

Sarah H., 2015 Oktoberfest Client

The Bucket List Event team were hands down the best, funniest, and on-the-ball team I have ever planned anything with! They had our events well planned out, orchestrated on time and thought out. The staff were all so great and made this vacation a memorable one!

Ashley B, 2017 Pamplona Client

Epic trip!  Munich 2017 "My bucket list events" staff were incredible hosts that really know how to have a good time.   Out loud to the group I exclaimed, "this is the best day of my life!" I meant every word. Don't hesitate... THIS IS WHO YOU NEED TO GO TO OKTOBERFEST WITH!

Greg D, 2017 Oktoberfest Client